Purity and fill quantity
If purity is below 98%, quantity is less than stated, or fill quantity is below 90% of the stated amount, we provide a refund or reshipment.
Resources
Commercial terms and documentation for wholesale inquiries.
Wholesale support
Payment, shipping, packaging, and after-sales terms for B2B inquiries. Confirm the product, destination, and final configuration in your quote.
01
After-sales policy
Customs detention
If a package is detained by customs, we provide a reshipment or refund.
02
Payment methods
Pay with crypto and enjoy 10% off. The final payable amount is confirmed in the quote.
- BTC
- USDT - TRON
- USDT - Ethereum
- USDT - Solana
- USDC - Ethereum
- USDC - Solana
- ETH
- SOL
- Alipay
- PayPal
PayPal is available with a 3% handling fee.
03
Shipping options
Cross-border shipping options are reviewed by destination and product. Availability, transit time, and customs eligibility are confirmed for each order. Freight rates are provided only with a quote.
United States and Puerto RicoAustralia and CanadaUnited Kingdom and selected European countriesSelected Asian and Middle Eastern destinations
Some routes do not accept commercial packaging, so packaging and shipping are confirmed together.
04
Custom packaging
One-vial box
One printed box for one vial. Dimensions, label design, and minimum quantity are confirmed in the quote.
Two-vial box
One printed box, one plastic tray, and two custom vial labels. Tray layouts: 2 × 3 mL, 2 × 10 mL, or 1 × 3 mL plus 1 × 10 mL. Minimum 10 sets per product/specification.
Custom vial labels are also available separately, with a minimum of 50 labels per product/specification.
Different products, strengths, or designs count as separate specifications.
Discuss packaging and shipping02 / DOCUMENTATION FIRST
Know the batch.
Make an informed
decision.
Review the published analytical reports, then discuss the documentation for the specific batch you plan to source.
Explore published COAs ＋Identity & purity
Review the reported analytical methods and results for your selected compound.
Batch-specific records
Ask for the Certificate of Analysis that corresponds to your proposed supply.
Procurement clarity
Confirm quantities, format, lead time, and destination requirements before proceeding.
COA library
Explore published COAs
FAQ
Before we connect.
Wholesale
Define your requirements